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‘Nightmare’ permitting strangling СÀ¶ÊÓƵ solar industry, say installers

New СÀ¶ÊÓƵ government rebates of up to $10,000 could ignite a boom in solar energy. But some warn permitting hurdles are sending the province on a 'solar coaster.'
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Ready Solar Inc.’s Matthew Tecson and Arman Singh install solar panels on a roof in Burnaby, СÀ¶ÊÓƵ, June 28, 2024.

On a recent sunny Friday in Burnaby, Christopher Ogochukwu caught the top rung of a ladder with one hand. He steadied the solar panel teetering on his shoulder, and in one fluid motion, vaulted it toward the roof. 

From the ground, Sukhpaul Parmar, head of Ready Solar Inc., looked on as a human chain of electricians and installers angled and bolted down more than two dozen rooftop solar panels, all part of a $40,000 high-end job that would turn the home into its own 10.2-kilowatt power station. 

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Sukhpaul Parmar, head of Ready Solar Inc., checks an inverter box at a job site in Burnaby, СÀ¶ÊÓƵ | Stefan Labbé

“There’s a lot of misinformation. People think there’s not enough [potential for] solar power in СÀ¶ÊÓƵ,” said Parmar. “But there’s population growth, electric vehicles and heat pumps. People have no idea where the power is going to come from.

“It has to come from the sky.”

Parmar’s company is among dozens across the province preparing its workforce for a new wave of interest in solar energy after СÀ¶ÊÓƵ Hydro and the province announced two $5,000 rebates—one for solar panels and another for batteries to store the sun’s energy into the night. 

The day after the June 27 announcement, Parmar said he saw a 20-fold increase in calls, a sign the rebates could hail the arrival of a solar boom.

But according to the owners of several СÀ¶ÊÓƵ solar companies, those hopes could be short-lived if existing permitting requirements—already leading to months of delays—aren’t streamlined or removed. 

“It’s positive. We like to see the government taking action,” said Joe Bowker, operations manager at Victoria-based company Besolar. “But my gut tells me it’s going to be a pain in the ass.”  

‘Part of the puzzle’

The push for more rooftop solar comes as СÀ¶ÊÓƵ Hydro forecasts an electricity shortfall of 3,000 gigawatt hours per year by 2028—equivalent to more than half of the generating capacity of the Site C hydroelectric dam or the energy required to power 270,000 homes.

While countries with similarly cloudy winter climates, such as the U.K. and Germany, have turned to solar amid higher energy prices, СÀ¶ÊÓƵ has long been backstopped by relatively cheap hydroelectric power. That energy abundance is not expected to last.

Population growth, drought and the simultaneous electrification of industry, housing and transportation are forecast to raise pressures on СÀ¶ÊÓƵ’s grid. In response, СÀ¶ÊÓƵ Hydro has put out a call for new power generation, with industrial wind, solar and even tidal electricity projects anticipated to play a bigger role going forward.

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Ready Solar Inc. installer Christopher Ogochukwu passes a solar panel onto a roof in Burnaby, СÀ¶ÊÓƵ | Stefan Labbé

СÀ¶ÊÓƵ Hydro spokesperson Saudamini Raina said that at the residential scale, wind and geothermal generation technologies are not as readily available or viable as solar generation.

Raina said the utility would be releasing more details on solar rebate eligibility later this month, but that it would require recipients to sign up as “net metering” customers—households generating their own electricity while hooked up to the grid.

By 2040, СÀ¶ÊÓƵ Hydro aims to have those self-generating solar homes generate 1,000 gigawatt hours of electricity every year. That’s enough to power about 100,000 homes.

СÀ¶ÊÓƵ Hydro says it also plans to expand the solar rebate program to provide up to $150,000 to apartment buildings, schools, small businesses, social housing and Indigenous communities.

Kate Harland, research lead in mitigation at the Canadian Climate Institute, says rooftop solar panels hooked up to batteries could meaningfully reduce the load at peak hours of electricity consumption, especially in locations where the grid is already under strain.

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Ready Solar Inc. electrician Cristian Peralta lifts a solar panel onto a roof in Burnaby, СÀ¶ÊÓƵ Stefan Labbé

“This is a part of the puzzle,” Harland said.

For an individual, Harland said solar can lower electricity bills, and batteries can provide a source of backup power should service get knocked out by extreme weather events or an earthquake. 

“What they’re trying to do is get people to take control of their own energy,” added Bowker. 

СÀ¶ÊÓƵ slow off the start

Data suggests that СÀ¶ÊÓƵ is starting from a position of weakness. There are currently about 9,500 homes participating in the СÀ¶ÊÓƵ Hydro’s self-generation program, with almost all of them using rooftop solar.

That's at least 50 times less than what’s been achieved per capita in places like the U.K., where a “feed-in tariff” program introduced in 2010 has helped guarantee a return for more than 1.2 million residential solar customers, according to Harland.

СÀ¶ÊÓƵ has also regularly fallen in the lower half of provincial and territorial solar energy rankings of benefits to consumers, placing eighth out of 13 in 2023, according to the social enterprise Energy Hub. 

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Christian Peralta, an electrician with Ready Solar Inc., carries a solar panel on a roof in Burnaby, СÀ¶ÊÓƵ | Stefan Labbé

There are some bright spots. While in the past, someone on СÀ¶ÊÓƵ’s coast may have balked at the idea of putting solar panels on a rooftop that sees scarce sunlight for many months, today’s solar technology undercuts those concerns.

Solar panel-equipped homes in the province’s rainy southwest can easily operate completely off the grid from March to October, while selling energy back to СÀ¶ÊÓƵ Hydro, said several contractors. In the winter months, even cloudy days will generate electricity. 

Today, the decision whether to install solar panels tends to hinge more on upfront costs and the time it takes to pay back that initial investment. 

In the past, both seemed out of reach.

The average cost to purchase and install a solar panel system in СÀ¶ÊÓƵ is around $25,000, according to estimates from three installers. Battery systems vary but can cost an additional $20,000.

The federal government offers an up to $40,000, no-interest, 10-year Canada Greener Homes Loan for eligible retrofits. That, and the new СÀ¶ÊÓƵ rebates announced this summer, make the upfront costs a much easier problem to overcome.

Throughout the year, lower utility bills under СÀ¶ÊÓƵ Hydro’s self-generation program are designed to offset repayments on the federal loan, while also locking customers into a contract that protects them against energy inflation, Bowker said.

Solar pay-back periods used to take more than two decades. Today, СÀ¶ÊÓƵ Hydro estimates it takes the average Victoria home 17 years to recoup the initial investment.

There are some caveats. First, a home’s roof must also be in good-enough condition to support solar panels. Federal loan requirements only apply to an applicant’s primary residence, and that home must have a smart meter and receive federal assessments before and after the project is built. The solar power system, meanwhile, must produce at least five kilowatts per hour.

“[The rebates] will certainly drive uptake faster than we’ve seen. But it won’t be for everyone, everywhere. It doesn’t bring the cost down to zero,” warned Harland.

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Installer Arman Singh bolts down a solar panel on a roof in Burnaby, СÀ¶ÊÓƵ | Stefan Labbé

Depending on where a home is built, solar panels also risk damage from wind, wildfires or hail, added Rob de Pruis, the Insurance Bureau of Canada’s national director of consumer and industry relations.

Adding tens of thousands of dollars' worth of solar panels increases the replacement cost of a home and could increase insurance premiums. Anyone looking to install solar panels or a battery system in their home should first call their insurance provider to ensure their home is still covered, said de Pruis.

“You’re changing the risk,” he said. “Do not assume that you have coverage.” 

Solar permitting holds СÀ¶ÊÓƵ back, say contractors

Over the past 16 years, Tarum Lloyd says he has installed about 600 solar and battery systems across the Caribbean, the U.K. and Canada. Five of those years have been in СÀ¶ÊÓƵ, where he says demand has gone up and down with the seasons and government financing policies. 

“It’s a bit of a solar coaster,” said Lloyd, managing director of Vancouver Solar & Electrical Ltd.

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Ready Solar Inc.’s Matthew Tecson and Arman Singh install solar panels on a roof in Burnaby, СÀ¶ÊÓƵ | Stefan Labbé

One of the biggest barriers, according to owners of several solar installation companies, is permitting. 

Outside a handful of cities, electrical permits fall under the jurisdiction of Technical Safety СÀ¶ÊÓƵ and are approved within days or weeks, several contractors said. But that timeline can also unravel due to requirements from a handful of municipalities and СÀ¶ÊÓƵ Hydro.

Lloyd says jobs in Burnaby, Vancouver, Surrey and West Vancouver have taken between four and six months to receive permits. One job in the Township of Langley took nearly a year to get approved, he said. 

“In the U.K., I could take a deposit today, and get the job done tomorrow,” said Lloyd. “Here, I have to wait for six months for a permit from the City of Vancouver.”

Meanwhile, homes looking to install both solar panels and a battery back-up—a crucial combination that allows solar power to extend into the night—are often required to apply for something known as a “complex (b)” permit through СÀ¶ÊÓƵ Hydro.

“This is a new thing they’ve introduced. It’s a nightmare,” said Lloyd. “I don’t understand why they’re giving themselves so much work if they can’t handle it already.”

“Nowhere else in the world behaves like that in this industry.”

Marcus Downer, one of two owner-operators of OceanVolt Solar & EV on Vancouver Island, said he’s sympathetic that СÀ¶ÊÓƵ Hydro’s net metering department has “a lot on their plate” but current permitting makes pressures from supply chain shortages even worse.

“They complicate it when they don’t need to,” said Downer. “It’s a domino effect.”

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Sukhpaul Parmar, head of Ready Solar Inc., checks the flow of energy from solar panels on a job site in Burnaby, СÀ¶ÊÓƵ | Stefan Labbé

Larger solar installation companies like Besolar say they are used to doing the “bureaucratic dance” and have enough cash flow to provide bridge financing for customers waiting for government rebates or loans to come through, said Bowker.

But for many smaller operations, providing financing for months on end is untenable. Lloyd says he’s now contemplating giving it another year or two in Vancouver before moving back to the Caribbean. 

In response to questions from Glacier Media, a spokesperson for СÀ¶ÊÓƵ Hydro said the utility was working closely with municipalities on policies and permitting, and that it hopes to “influence processes by creating a Municipal Solar and Battery Permitting Best Practice Guide.”

“We are already engaging municipalities, and the final product will be complete this summer,” said Raina, later adding: “We are not anticipating any delays to starting projects due to the rebate offer.”

Raina did not answer concerns raised by installation companies about “complex (b)” net metering requirements. 

Back at the jobsite in Burnaby, the newly installed rooftop solar panels reflected a bright blue sky, a new addition to an old neighbourhood framed by several residential towers. 

Workers loaded a van with spools of cables, drills and ladders. Parmar warned that treating solar panel installers “like we’re building houses” was causing a lot of people to go out of business. 

Still, the business owner said he remained cautiously excited about the future and had no plans to get out of an industry he sees poised to grow. 

“Our advantage is that we’re used to red tape,” said Parmar. “It's stupid but it’s true.”

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